Insignia offers a wide variety of IT support services for our customers. Our years of experience have helped us to define the processes and procedures that will provide a responsive customer support environment for the solutions we deploy. We also realize that products and technologies will not be utilized to their fullest extent without a comprehensive training program.

Our expert trainers can directly engage with end users in an instructional environment, or develop in-depth training and reference documentation for future support.

Services:

  • Tiered Technical and Help Desk Support
  • Call Center Services
  • Frequently Asked Questions (FAQs) generation
  • System Reporting / Alert Notifications
  • Network Maintenance
  • End User Support
  • SharePoint Design and Implementation
  • Train the Trainer Approach
  • Training Material Development
  • Training Plan Development
  • Training Delivery