Insignia offers a wide variety of IT support services for our customers. Our years of experience have helped us to define the processes and procedures that will provide a responsive customer support environment for the solutions we deploy. We also realize that products and technologies will not be utilized to their fullest extent without a comprehensive training program.
Our expert trainers can directly engage with end users in an instructional environment, or develop in-depth training and reference documentation for future support.
- Tiered Technical and Help Desk Support
- Call Center Services
- Frequently Asked Questions (FAQs) generation
- System Reporting / Alert Notifications
- Network Maintenance
- End User Support
- SharePoint Design and Implementation
- Train the Trainer Approach
- Training Material Development
- Training Plan Development
- Training Delivery